How Prodsocore Can Monitor AI Usage and Help Improve Adoption
We’ve discussed how AI can increase productivity and how it’s changing what we measure to prove workers are productive. But how can you tell that your staff are using the AI tools you’ve invested in and encourage adoption?
Most workers want AI to streamline low-level tasks and simplify projects, but some may not see the benefits. Getting these stragglers on board starts with showing how many people are actually using AI and the massive improvements it can make to their daily workflow.
How People Are Using AI At Work
The majority of knowledge workers are using AI-powered tools at work; most studies in 2024 put the number at around 75%. However, roughly the same number of people are confused about using AI at work. This is where managers come in. Ensure your people know which tools are most effective and how best to use them. Also, provide adequate training to fully utilize them and build confidence in their ability to help rather than waste time.
In an internal Prodoscore study, we found that the AI adopters use tools such as CoPilot, ChatGPT, or Gemini at least once, with half of them using AI tools more than five times daily. When people know what AI can do, they tend to make it a part of their daily work routine. The same study also told us that, on average, AI users are 21% more productive than non-users - making it a no-brainer to upgrade everyone in your organization to being an AI user.
The study identified three usage groups:
- Toe-dippers - Averaged one minute and two seconds on one-time usage
- Foot-waders - Accessed tools 2-4 times, spending about two minutes and 36 seconds each time
- Swimmers - Used tools five or more times, averaging five minutes and 53 seconds per use
Your goal as a manager is to upgrade your people from toe-dippers to swimmers. However, it’s essential to do this in a way that makes them confident and productive, not simply by adding another tool to the tech stack.
How To Increase AI Adoption
Adoption needs to begin at the highest level to successfully integrate AI tools into a company's workflow. The C-suite, or top management, must be fully aware of the potential benefits that AI can bring to their organization. This includes understanding the theoretical advantages and actively using the AI tools the company has invested in. By demonstrating their use and proficiency with these tools, top management can set a powerful example for the rest of the company, encouraging wider adoption and fostering a culture of innovation.
Furthermore, leaders who actively utilize AI tools gain firsthand experience of their capabilities and limitations. This practical knowledge allows them to make informed decisions about future AI investments, ensuring that the chosen tools align with the company's strategic objectives and operational needs. Additionally, their active involvement can help identify potential challenges or areas for improvement in the AI adoption process, enabling the company to address these issues proactively and optimize the overall AI implementation strategy.
AI Enhances Job Performance, Doesn't Replace Workers
Many workers may also be concerned that AI will replace them. However, this is only true for mundane and repeatable administrative tasks; most knowledge workers can easily use transferable skills for more complex tasks.
Take, for example, a translator. While machine translation technology is highly advanced, it would be an absolute disaster for a company to rely on pure machine translation that isn’t edited by a native speaker or, ideally, a certified translator for that language. Machine translation frequently makes mistakes that need to be corrected. The same is true for any written content managed by communications professionals - AI will confidently generate a document based on incorrect facts, which need to be checked.
In both cases, the person is not losing their job. They gain the ability to complete tasks more quickly with the tools available to help generate content they can edit.
Monitoring Your Company’s AI Uptake
If you want to make sure your people are using AI, Prodoscore can help. We can monitor the use of nearly any AI solution, including ChatGPT, Gemini, and CoPilot. This way, you can see who your AI adopters and AI stragglers are. More importantly, you can see how their productivity improves once they use AI tools and what best practices you can glean from the heavy users.
Similar to showcasing the adoption of other cloud-based tools, Prodoscore surfaces critical insights about how workers work so you can make smarter and better-informed decisions.
Concerns About Security and Data Privacy
Prodoscore prioritizes data security and privacy. When monitoring AI usage, we ensure that your data is entirely firewalled and never used to train models for other clients. This guarantees that your sensitive information remains confidential and protected within your organization.
Do you want to monitor employee productivity and make data-driven decisions about the tools you use?
