When is Micromanaging Considered to be Workplace Bullying?
There’s a current trend on social media of referring to micromanagement as workplace bullying. While specific micromanagement habits can blur the line between the two, most forms of micromanagement are bad management habits and nothing more. Let’s look at what each term means and how you can respond to an allegation about either practice as a manager.
Micromanaging: Being Far Too Involved in Everyday Operations
A manager’s job is to stay on top of projects and keep their team running smoothly. You are a project manager, an expert consultant, and a workplace coach all in one. If you are doing your job well, your team is hitting and exceeding their targets, and they are happy and engaged employees.
But what if this perfect, utopian outcome doesn’t materialize? Roadblocks can get in the way of tasks being completed, interpersonal problems between staff members can derail collaboration and a variety of challenges can come up that prevent your team from hitting goals.
This is the point at which most managers turn into micromanagers. It can start innocuously, maybe with something like helping your team complete an important project. Or, it can start deliberately, such as when one of your staff gets put on a Performance Improvement Plan, and you have to closely monitor their progress. However it starts, the outcome is that you become way too involved in everyday operations and risk neglecting the big picture.
Managers can also have a habit of insisting that tasks be done a certain way, which could be viewed as micromanagement. If your rationale is that the task is done better, the way that you propose, detail and discuss your rationale so that the employee doesn’t feel like you are micromanaging, but rather guiding them through the fastest and best way to get the job done. Listen to other perspectives from your team on how to perform these tasks if they come up, and adapt your recommendations if they seem better or equally as useful.
Micromanagement is also being used as a catch-all term for usual management tasks, such as assigning work to your team and asking for regular check-ins. In order to qualify as micromanagement, you have to be getting much too deeply involved with the everyday tasks your team is supposed to perform. Proofreading a quarterly report is not micromanagement; proofreading daily emails sent to clients is. Here are more examples of micromanagement.
Workplace Bullying: Treating Your Team with Disrespect or Shutting Them Out
Workplace bullying is a set of repeated behaviors designed to intimidate or harm an employee or group of employees. These can include verbal abuse, abuses of power, neglecting to include select employees in certain projects or meetings, setting unreachable goals, and more. Whatever they are, it is the intent to intimidate or harm that defines workplace bullying, and it is extremely serious since it can involve legal repercussions against the company and, in some cases, the manager.
If you are micromanaging everyday tasks in an intimidating or disrespectful manner, you are engaging in workplace bullying. While we all get frustrated if something isn’t going well, try to suppress your frustration and channel that energy into solving the problem with your people.
Look at it as being a workplace parent; employees are allowed, within reason, to vent and express frustration, as long as it isn’t disrespectful or demeaning. A manager should always avoid venting and expressing frustration in front of their team because it could be taken as workplace bullying, and it can significantly impact their morale.
If an employee accuses you of workplace bullying through micromanagement, engage your human resources department right away to mediate the situation rather than trying to work it out with the employee directly. An accusation of workplace bullying is serious enough that you need outside mediation.
Human resources can work with both you and the employee to find a solution. If the employee is unfairly viewing micromanagement as bullying, that can be sorted out, and you can find out which behaviors the employee sees as micromanaging and refrain from engaging in them. If your company isn’t large enough to have a human resources department, bring your own manager in to mediate the situation.
Micromanagement Is Not Effective or Welcomed, But It Isn’t Bullying
Micromanaging employees is an instinct that all good managers should try to suppress. Leaders who put their people first and adopt a servant leadership or similar management style don’t typically micromanage. They know to only step in when needed or asked. However, the act of micromanagement alone is not workplace bullying. It only crosses the line if you are being intimidating or disrespectful to the employee while you’re doing it.
Of course, micromanagement can be intimidating in and of itself, which is why the line between it and workplace bullying is blurred. But the key is in the manager’s attitude; if they are putting someone down while micromanaging, at that point, they are bullying. If they are simply asking to review tasks and offering feedback, they are not bullying.
If you think you may be micromanaging, all you have to do is take a step back and let your people do their work with less interruption. You may want to also examine more people-forward leadership styles or even take a course to learn how to become a more effective manager. If you think you may be unintentionally bullying a team member, apologize to them for any behavior you think was out of line and work out a plan for a better relationship going forward.
Tech tools can help you be a better people leader. Prior to installing Prodoscore, our employee productivity monitoring solution, one of our customers would email her team members every morning to see what they were working on and planning for the day, and then send another email at the end of the day to ask how everything went. With Prodoscore, she was able to stop doing that because she had full visibility into what her team members were doing.
